Raddon Report

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Thursday, October 22, 2020

Marcus Rothaar

Checking in on Checking During COVID-19

At the typical community-based financial institution, checking account opening volume plummeted more than 200 percent in March and still had not fully recovered by the end of the second quarter of 2020. The slowdown was a reflection of the COVID-19 pandemic putting a pause on many aspects of life in the U.S. As consumers and financial institutions continue to adjust to life during a pandemic, what does “normal” mean for checking accounts in 2020 and beyond?

Thursday, October 15, 2020

Karen Kislin

Successful Strategic Planning Done Virtually

It is strategic planning season again, and after the year we’ve had, there’s a lot to think about as financial institutions navigate ways to drive future growth. For many organizations, strategic planning will be conducted virtually in some form or another. Some may have portions of their team in one room, socially distancing and wearing masks, while other team members connect virtually. Other institutions will have everyone dialing in remotely.

Thursday, October 8, 2020

Andrew Vahrenkamp

Wealth Management in the Pandemic Can Create Strong Profit Center

The pandemic has not been friendly to financial institutions’ bottom lines, and while some sectors of the economy show improvement, a possible second wave of the virus in the cooler months could worsen financial positions.

But the picture is not entirely bleak. COVID-19 has created an opportunity for banks and credit unions to build a part of their business that may have been something of an afterthought until now: wealth management.

Thursday, September 24, 2020

Bill Handel

The “Letter” of Recovery

As we move into the fourth quarter of an unforgettable year that many of us would prefer to forget, I’m often asked to provide a prognosis on what economic recovery will look like. Will the recovery of which we are in the beginning phases be shaped like an “L”, like a “V”, like a “W”, like the Nike “swoosh”, or even the newest shape, the letter “K”? First, a review of what these various letters imply for recovery.

Thursday, September 17, 2020

Becky Summers

Are Financial Institutions Keeping Up With Consumer Behavior Changes?

The fact that non-financial institution disruptors are competing with banks and credit unions is nothing new. But COVID-19 has put that disruption on a fast track as these companies use their expertise in technology, consumer intimacy, operations and delivery to quickly deliver the financial services consumers want. To stay relevant and compete, financial institutions need to act on the lessons learned during the pandemic.

Thursday, July 16, 2020

Becky Summers

Reveal the Human Side of Data to Deliver the Personalization Accountholders Expect

By: Becky Summers, Strategic Advisor, and Joan Clark, Segmint, VP Product

There is a disparity between the level of personalized experience consumers expect and the actual personalized engagements banks and credit unions deliver.

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