Meet Our Experts

Becky Summers, Thought Leadership and Strategic Insights – Summers leads strategic insight delivery and thought leadership engagement for Raddon, specifically using data successfully. She brings a strong background in financial services, having worked for more than 20 years at a $2.5 billion, multistate credit union where she held a succession of roles from management of service center operations to SVP of Sales and Marketing. For three years immediately prior to joining Raddon, she was president and CEO of Ronald McDonald House of Michiana. She earned a bachelor’s degree in marketing, management and insurance from Indiana State University. 

Bill Handel, General Manager and Chief Economist – Handel is a seasoned product development and management consultant who leverages his knowledge of consumer and business needs – along with his understanding of how financial services profitability is achieved – to help Raddon clients develop innovative product lines. He is responsible for all research and analytics programs at Raddon and has written several books on financial services product pricing and development.

Greg Ulankiewicz, Senior Research Analyst and Performance Analytics Product Manager – Ulankiewicz develops content for the Raddon Performance Analytics and Research Insights programs and provides analytical support to strategic advisors at Raddon. Having spent more than 20 years at Raddon, he has a deep knowledge of consumer banking behavior and industry trends that he uses to help financial institutions hone their strategies for deepening accountholder relationships and driving profitable performance.

Helen Acke, Strategic Advisor – Acke has over 25 years of MCIF/data management experience in the financial services industry, which she uses to help clients use their data for strategic and tactical guidance. She began her career with St. Paul Federal Bank in Chicago and has been with Raddon for the past 18 years. During her tenure at Raddon, she has held a variety of roles, including software trainer and service bureau manager. She has been actively involved in the development, improvement and execution of Integrator Advance from Raddon.

Alexandra Romjue, Senior Data Analyst – Romjue is a senior data analyst at Raddon and key contributor to the Raddon Research Insights program. As a former and certified training and human resources professional in the credit union industry for six years with a Master’s in sociology, she uses her expertise in data analysis and human behavior to analyze trends in the financial industry in order to share information in a digestible way and find solutions for further innovation. She earned her bachelor’s degree in political science from Eastern Washington University and her Master’s in sociology from Arizona State University. 

 

Marcus Rothaar, Data Analytics Development and Delivery – As manager of Data Analytics Development at Raddon, Rothaar leads the team responsible for developing and producing Raddon analytics and benchmarking programs, which include Performance Analytics and the Raddon suite of survey services. Since joining Raddon in 1998, he has been involved in developing, analyzing and presenting the results of Raddon research and strategic analytics solutions. A frequent speaker at Raddon workshops for bank and credit union executives and other industry events, Rothaar provides actionable guidance and data-driven insights to help financial institutions drive growth and performance improvement.

J. Paul Leavell, Strategic Advisor  Leavell has over 25 years of experience in the financial services industry with expertise in collections, call-center, deposit, and data management; strategy; and marketing. He has worked for several financial institutions in various roles: Travelers Bank, CitiFinancial, Colonial Bank, Charlotte Metro FCU, Nusenda CU, Wells Fargo. He holds a bachelor’s degree in theology from Ambassador University, an MBA from Queens University of Charlotte, and a PhD in Business Management with a marketing specialization from Capella University.

Jacqueline Pringle, Strategic Advisor – Jacqueline has over 20 years of experience in the financial services and technology sectors, specializing in training and development, consulting, and project management across diverse industries.  She has contributed her professional expertise to organizations such as Chevron, Northwestern Mutual, Priority Payment Systems, Atlanticus Holdings, and most recently served as a Technical Project Management Advisor at Fiserv. Jacqueline holds a bachelor's degree in management/marketing from Florida Metropolitan University, an MBA from the University of Phoenix and several professional certifications.

Sam Sloan, Strategic Advisor – Sam is joining Raddon after 2+ years of working with Credit Unions in a client service capacity. With a deep understanding of the challenges that Financial Institutions face daily, along with data and market insights, Sam is focused on working with clients to provide actionable solutions to drive growth and strengthen consumer relationships. Prior to joining Fiserv, Sam spent another 6 years managing client relations in various industries and holds bachelor’s degrees in economics and communications from the University of Delaware.

Mace Studhalter, Strategic Advisor – Mace is a Strategic Advisor with more than 30 years of experience in the financial services industry. He leverages a broad technical and client-facing background—beginning his career at EDS—to help clients achieve strategic goals. His expertise spans software development, client support and training, project management, consulting, sales, and relationship management. Mace holds a Bachelor of Business Administration in Business Analysis from Texas A&M University.

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