Raddon Report

Raddon Report

rr_takeawaysperformanceanalyticsworkshop
Thursday, July 23, 2020
Marcus Rothaar

Raddon typically hits the road in June to host workshops across the western half of the country for participants in our Performance Analytics program. With COVID-19 putting a temporary halt to these in-person meetings, we shifted our workshops to a two-day online event with more than 900 financial services professionals. A sign of the times, 61 percent of attendees logged in to the event from their home offices, as did the Raddon team of presenters.

hightechhightouch
Thursday, June 25, 2020
Andrew Vahrenkamp

It’s been four years since Raddon asserted in our study, Channels and Payments Insights: High-Touch and High-Tech Consumers Are the Norm, that “most consumers … are using electronic channels in addition to, rather than in lieu of, traditional banking channels.” Since then, our research repeatedly has confirmed that consumers like the option of multiple ways of doing business with their financial institutions.

Predictions for 2019
Thursday, February 6, 2020
Bill Handel

How did we do in our industry predictions for 2019?  Here are the predictions we offered up one year ago, along with an assessment of our foresight. Overall, our crystal ball was good, but with a few notable exceptions, which were due to the Federal Reserve’s reversal of its interest rate course.

Key Takeaways from this Year's Raddon Conference
Thursday, December 12, 2019
Andrew Vahrenkamp

At the end of this year’s Raddon Conference, I had the unenviable task of synthesizing into a single digestible package all that we presented and shared over the three days. The following is my attempt to summarize this amazing event.

Thursday, September 12, 2019
Andrew Vahrenkamp

It’s that time of year! Time to prepare for next year and to plan for the annual Raddon Conference, held in Chicago on November 4th to 6th. Given all the uncertainty about the economy and rate environment, we hope to shine a light on the way forward for you. Here are five big strategic questions for us to answer as we plan for 2020:

Thursday, June 13, 2019
Greg Ulankiewicz

One of the most confounding developments in retail banking is the impact of technology on the branch channel. Perhaps the latest and clearest example of the industry’s try-anything approach to branching in today’s mobile world is Capital One’s newest concept: the Capital One Café.

Thursday, May 2, 2019
Marcus Rothaar

Raddon recently hit the road for a series of workshops with participants in our Performance Analytics program. We hosted sessions in 17 cities east of the Mississippi, meeting with over 500 financial services executives along the way. (Note: We’ll be visiting the western half of the country in June; registration is now open for those sessions.)

Thursday, April 4, 2019
Andrew Vahrenkamp

Every year, Raddon conducts nationwide research of consumers and small businesses to understand their motivations, preferences and behaviors in banking. We include our discoveries in four comprehensive reports: Deposit Insights, Lending Insights, Payments and Channels Insights and Small Business Insights. Subscribers to the Raddon Research Insights program receive these four studies as well as an invitation to a webinar giving highlights and strategic recommendations.

Thursday, December 6, 2018
Andrew Vahrenkamp

What a Conference!

Another Raddon conference is in the books, and what an event it was! So many factors came together to make it exceptional – insightful keynote speakers, engaging breakout sessions, Raddon Rocket cocktails, reasonably good Chicago weather – that everyone involved had a blast.

If you didn’t make it this year, be sure to plan for next year’s event. In the meantime, here are seven key takeaways from the 2018 conference about the industry and the economy.

Thursday, August 23, 2018
Andrew Vahrenkamp

We are approaching strategic planning season again, and the competitive environment has not simplified for most financial institutions.  This business never seems to get easier, does it?  As institutions try to balance growth and profitability, here are five big questions to consider.  To get our full insights in each of these areas and much more, consider attending our second annual Raddon Conference this November 5-7 in Chicago!