Raddon Report

Raddon Report

rr_2021.05.06
Thursday, May 6, 2021
Helen Acke McComiskey

In previous Raddon Report posts we addressed the characteristics of profitable and unprofitable accountholders and ideas for growing relationships with both.  Our most recent Raddon Report provided several tactics for turning unprofitable households into profitable ones, and now we’ll share a case study that shows those tactics in action.

rr_2021.04.15
Thursday, April 15, 2021
Becky Summers

I have heard many financial institution executives say that 2021 is the “year of the card” when it comes to loan strategies, and consumer demand appears to be supporting that approach. But to deliver on loan strategies that involve credit cards, financial institutions must be willing to look at credit card offers at all levels.

rr_2021.04.08
Thursday, April 8, 2021
Megan Cummins

By:  Megan Cummins and Jan Trifts

In a recent Raddon Report article, Characteristics of Your Most Profitable Households, we discussed the importance of understanding what makes an accountholder profitable. In this report, we’ll discuss the characteristics of your unprofitable households and provide strategies for engaging them.

rr_2021.04.01
Thursday, April 1, 2021
Jan Trifts

In a recent Raddon Report article, Understanding the Profitability of Accountholders, we discussed how the pandemic and its accompanying economic slowdown have compressed margins at banks and credit unions, putting pressure on earnings. We stressed the importance of understanding what makes an accountholder profitable. In this report, learn how to identify and retain your most profitable retail accountholders, focusing on the top two performing groups – the A and B retail households.

rr_2021.03.25
Thursday, March 25, 2021
Greg Ulankiewicz

The definition of credit is the ability to obtain money, goods or services with the expectation that repayment will be made in the future. In case that wasn’t clear enough, recent entrants in the lending space have introduced new solutions dubbed “buy now, pay later.” These online and app-based lenders may currently be niche players, but they are part of a growing trend of new flexible lending solutions.

rr_2021.03.18
Thursday, March 18, 2021
Caroline Vahrenkamp

The 2020s look to be a challenging environment for financial institutions. Here are five strategic takeaways from the 2021 Raddon Conference to help banks and credit unions navigate a path to prosperity.

rr_2021.03.04
Thursday, March 4, 2021
Caroline Vahrenkamp

Caroline Vahrenkamp and Lynne Cornelison

While the spotlight has been on the “little guy” versus the short sellers, the real story of the /WallStreetBets saga is the desire for any sort of return.

rr_2021.02.25
Thursday, February 25, 2021
Bill Handel

A year containing a pandemic is, generally speaking, not a great year to have made predictions. In this review of the predictions we made for 2020 in January of last year, we will eat some crow. However, many of the things we thought might happen did, in fact, turn out to be the case. 2020 was a wild and woolly year, but on balance we were surprisingly prescient. However, we did miss clearly on the start and the magnitude of the recession.

Here are the predictions made last year and an assessment of each’s accuracy.

Prediction 1: What we said:

rr_2021.02.18
Thursday, February 18, 2021
Becky Summers

By: Becky Summers and Eric Wittekind

big da·ta

The Oxford Dictionary defines big data as extremely large data sets that may be analyzed computationally to reveal patterns, trends and associations, especially relating to human behavior and interactions. Sounds like what we all need, but it is easier said than done.

rr_2021.02.04
Thursday, February 4, 2021
Jody De Valk

I’ve been using the same satellite TV provider for about 15 years. From that you can safely infer that I’m a loyal customer. But in this case, my loyalty isn’t why I keep my current satellite service. As a matter of fact, I have no more affinity for my current provider than I do for any other cable or streaming service. No, the only reason I stay is because my provider has a relatively exclusive relationship with the NFL, and I’ve been a football fan since I could walk. That’s it.

rr_2021.01.28
Thursday, January 28, 2021
Marcus Rothaar

With the passage of December’s $900 billion coronavirus stimulus package, the Paycheck Protection Program resumed on January 11, giving financial institutions another opportunity to facilitate much needed assistance for struggling small businesses. While small businesses have shown signs they are becoming more optimistic that business conditions will improve in 2021, challenges still exist in many sectors.

rr_2021.01.21
Thursday, January 21, 2021
Karen Kislin

By Karen Kislin and Jan Trifts, Strategic Advisors

New Year’s Day historically has been a time to reflect on the past year and make promises or resolutions to be better in the new year. Over the past 4,000 years of this tradition, the most common resolutions have consistently focused on health, including exercising more and eating healthier, as well as saving more money to be financially healthier.

rr_2021.01.14
Thursday, January 14, 2021
Bill Handel

It’s good to have 2020 in the rearview mirror.

Raddon will provide more detailed predictions for 2021 in an upcoming Raddon Report, but suffice it to say we don’t work from a crystal ball. For 2020, we did not predict a pandemic, a 31 percent decline in GDP in second quarter and a 33 percent growth figure for GDP in the third quarter. Yes, it’s fair to say we’re all glad to have 2020 behind us.

rr_2021.01.07
Thursday, January 7, 2021
Caroline Vahrenkamp

While we all hope that 2021 is less interesting than 2020 was, there’s no doubt we’ll continue to grapple with challenges and opportunities resulting from the pandemic. As we look to a new year, I consider these the top three issues financial institutions face.

rr_2020.12.17
Thursday, December 17, 2020
Lynne Cornelison

By Lynne Cornelison and Greg Ulankiewicz

For years, “tap-and-pay” cards were a solution looking for a problem. COVID-19 has provided that problem, and contactless cards are finally having their day in the sun. Financial institutions that had not or only partially issued contactless cards prior to the pandemic were suddenly asking themselves: “Do we invest in a rapid rollout of contactless cards to all our accountholders, or will the utility of a more hygienic purchase experience fade among consumers if and when the pandemic is contained?”

rr_2020.12.10
Thursday, December 10, 2020
Megan Cummins

The pandemic and its accompanying economic slowdown have compressed margins at banks and credit unions, putting pressure on earnings. To mitigate this impact, consider understanding how your accountholders contribute to the bottom line.  Are they bringing the necessary value as consumers of your products and services?

rr_2020.12.03
Thursday, December 3, 2020
Caroline Vahrenkamp

The twin storms of the pandemic and the falling rate environment have pushed millennials to seek higher deposit yields. This heightened rate sensitivity causes a dilemma for institutions seeking to retain deposits while managing margins.

rr_2020.11.19_banner
Thursday, November 19, 2020
Jody De Valk

Question: Which credit card offers consumers the best value in terms of travel rewards? Answer: There probably isn’t a “correct” answer, and any answer probably has a lot to do with personal preference. But the question itself is becoming less relevant during the COVID-19 pandemic as travel, in general, and air travel, specifically, has essentially ground to a halt.

rr_2020.11.12
Thursday, November 12, 2020
Marcus Rothaar

In the current pandemic environment, what are the keys to maintaining high performance for your organization? To help answer this question, let’s look at the some of the key characteristics of high-performing financial institutions and which of their traits are most critical right now.

rr_2020.11.05_banner
Thursday, November 5, 2020
Caroline Vahrenkamp

The COVID-19 pandemic has hastened trends that already existed in consumer banking, like the move to mobile. A more ominous shift risks the continued existence of smaller financial institutions.