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Payments & Channels Insights: Seeking a Seamless Experience

February 18, 2020
Lynne Cornelison

Payment and Channel Insights: Seeking A Seamless Experience explores the latest in consumer behavior and their interactions with their financial institutions.

As consumers embrace digital in almost every aspect of their lives, they haven’t completely abandoned in-person communications through visits to a brick and mortar site. This 45-page study examines the task financial institutions are faced with, to successfully meet the financial needs of customers at various stages in their financial lives, regardless of whether those needs are met through in-person, online, or mobile products and services.

Price: 
$750.00

Inside the Report

Table of Contents: 

Executive Summary
3
Introduction
4
Today’s Delivery Trends
4
Banking Preferences
8
Checking
16
Online and Mobile Behavior
21
Industry Innovators
25
The Art of Making Payments
31
Strategic Implications for Payments in 2020
41
Survey Methodology
42

Sample Chart(s): 

Study Statistics: 

Date Published
February 14, 2020
Author
Lynne Cornelison
Number of Pages
45
Number of Charts
38
Price
$750