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Karen Kislin

Strategic Advisor

Karen Kislin is a Raddon strategic advisor who works with clients to develop strategies and implement tactical recommendations that strengthen customer and member relationships. Prior to joining Raddon, Kislin was responsible for strategic planning, branding, advertising and communication efforts for a statewide credit union. She has firsthand experience utilizing Performance Analytics, MCIF, Relationship Survey and Market Area Analysis.

Raddon Report author posts

Thursday, October 14, 2021
Karen Kislin

Cryptocurrency is changing the way consumers exchange value with each other, and demand is growing. There are thousands of digital currencies available today, and they account for approximately $2.3 trillion in the global crypto market. Many fintechs already accept cryptocurrency transactions. For financial institutions to remain relevant now and in the near future, they must understand the impact cryptocurrency is having on the traditional banking industry and develop a strategy for a sustainable future.

Thursday, August 12, 2021
Karen Kislin

The topic of labor shortages continues to headline my newsfeed. Even though the U.S. added significantly more jobs in June, more of the workforce is quitting, adding to the shortages. While these shortages appear to be impacting the hospitality and food and beverage industries the most, they are not uncommon to financial services.

Thursday, May 27, 2021
Karen Kislin

Most financial institutions are focused on growth over the next 18 months; attracting new customers or members and especially growing loan balances in order to succeed with significant margin compression. To meet these goals, organizations must have an engaged workforce.

Thursday, January 21, 2021
Karen Kislin

By Karen Kislin and Jan Trifts, Strategic Advisors

New Year’s Day historically has been a time to reflect on the past year and make promises or resolutions to be better in the new year. Over the past 4,000 years of this tradition, the most common resolutions have consistently focused on health, including exercising more and eating healthier, as well as saving more money to be financially healthier.

Thursday, October 29, 2020
Karen Kislin

The International Monetary Fund (IMF) recently downgraded its global economic growth predictions for 2021 due to the deeper, negative impact COVID-19 has had during the first half of 2020, as well as the slower recovery rate in the second half of this year as previously predicted. In the report, the IMF emphasized how abnormally large the uncertainties surrounding their predictions are due to the lack of clarity regarding the health crisis.

Thursday, October 15, 2020
Karen Kislin

It is strategic planning season again, and after the year we’ve had, there’s a lot to think about as financial institutions navigate ways to drive future growth. For many organizations, strategic planning will be conducted virtually in some form or another. Some may have portions of their team in one room, socially distancing and wearing masks, while other team members connect virtually. Other institutions will have everyone dialing in remotely.

Thursday, August 20, 2020
Karen Kislin

Financial institutions navigated significant change in a short time to continue serving consumers during the COVID-19 pandemic. As markets begin opening in varying degrees, financial leaders are thinking about how to sustainably move forward in this new environment. Millennial and Gen Z research suggests the most trusted and authentic brands will survive.


Management in the Time of Coronavirus - Employee Considerations
Thursday, April 2, 2020
Karen Kislin

In the midst of “stay at home” mandates and social distancing strategies to limit the spread of COVID-19, leaders of financial services institutions are facing new management challenges.

Thursday, October 17, 2019
Karen Kislin

Regardless of the industry, slow economic recovery has led to a greater need for company efficiencies. Becoming more lean and agile is a common trend, which is placing higher expectations on the workforce – with fewer resources. Such expectations are creating the perfect environment for employee burnout.

Thursday, October 18, 2018
Karen Kislin

A sample of mission statements from banks and credit unions – describing what they are doing today, what their reason is for existing – would reveal some consistent themes. You’d see phrases like “committed to improving the quality of life of the communities we serve,” “helping customers succeed financially” or “delivering superior returns for our employees, customers and shareholders.”