Employee Viewpoint Survey Accelerates Growth and Productivity
Employee Viewpoint Survey from Raddon provides your management team with feedback about your company culture, employee engagement and the quality of service you provide. Financial institutions that have used the results of this survey to increase employee engagement have realized:
- 33 percent higher return on assets (ROA) scores
- 69 percent higher revenue growth
- 79 percent higher Net Promoter scores
- 31 percent higher share-of-wallet scores
What the Survey Measures
- Internal Service Standards
Learn which departments are doing well and what can be improved.
- Customer Service Quality
Employees’ perceptions about service quality enable you to prioritize training initiatives.
- Employee Engagement
Understand employee engagement in order to develop strategies to increase productivity and improve your bottom line.
- Your Sales Culture
We help you identify ways to enhance sales competence and performance.
- Management Performance
Find out if managers are doing their best to support employees and facilitate teamwork.
- Compensation and Benefits Perceptions
Understand how perceptions about compensation impact employee satisfaction and engagement.
- Training and Development Perceptions
Uncover any training and development gaps and identify opportunities for improvement.