RFG - Survey Solutions Web Demo

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Register for a FREE web demo to learn how RFG's Survey Solutions help financial institutions improve service quality, increase marketing efficiency and leverage customer potential and loyalty to drive sales. Each year over 250 financial institutions choose RFG's surveys for these benefits:

Reliable: RFG’s unique sampling and weighting methodology ensures an accurate representation of your household relationships, eliminating the bias that other surveys present.

Measurable: RFG’s peer comparisons provide comprehensive benchmark data to gauge your performance to national and peer group averages.

Actionable: RFG’s survey findings point to strategic and tactical opportunities that will help your institution improve sales, service quality and overall performance.

Meaningful: RFG’s national research experience provides the basis for evaluating your member preferences in relation to overall consumer trends - we show you how you are unique.

Relevant: RFG addresses the emerging issues affecting credit unions and their members.

Unique: RFG offers proprietary features:

Targeting Matrix – ties current product demand and targeting efficiency with specific segments in your MCIF system (CEO Member Survey Only)
Loyalty & Potential Matrix – identifies the segments willing and able to bring you their business
Loyalty Index – Measures your members’ loyalty relative to other credit unions
Advocacy – Evaluates your members’ willingness to recommend your credit union
Service quality matrix – clearly identifies your competitive advantages and opportunities for service improvement based on 19 service attributes

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Surveys for Credit Unions
Surveys for Banks

Event	Location	Date/Time	Presenter	Inst Type	Register
RFG Member Survey Capabilities Demo	raddon.com	Mar 16, 2010 1:00PM - 2:00PM	Ryan Kossack	Credit Union Only	Register!
RFG Customer Survey Capabilities Demo	raddon.com	Mar 18, 2010 1:00PM - 2:00PM	Ryan Kossack	Bank And Savings & Loan	Register!
RFG Member Survey Capabilities Demo	raddon.com	Apr 20, 2010 1:00PM - 2:00PM	Ryan Kossack	Credit Union Only	Register!
RFG Customer Survey Capabilities Demo	raddon.com	Apr 22, 2010 1:00PM - 2:00PM	Ryan Kossack	Bank And Savings & Loan	Register!
RFG Member Survey Capabilities Demo	raddon.com	May 25, 2010 1:00PM - 2:00PM	Ryan Kossack	Credit Union Only	Register!
RFG Customer Survey Capabilities Demo	raddon.com	May 27, 2010 1:00PM - 2:00PM	Ryan Kossack	Bank And Savings & Loan	Register!
All Sessions Listed in Central Time