The Economy’s Impact on Consumer
Behavior
How deeply has the recession impacted long-term attitudes
and behaviors regarding spending, saving, borrowing and
investing?
Free Checking
Restrictions
Which checking account pricing changes do consumers find acceptable
and which would cause them to seek another checking
provider?
The Evolving Financial Services
Industry
Are customers of the Big Four financial institutions more
or less satisfied than non-customers? What does this mean
for other institutions?
Gen Y and Generational Segmentation
How do consumers’ financial attitudes and behaviors differ
between the various generational segments?
Social Media
How should social media Web sites fit into your overall
communication strategy?
Mobile Banking
How quickly is the mobile banking market growing?
To view the complete list of research issues that will be
addressed during the workshops click here: Research Issues.
New
Small Business National Research Option
RFG
has launched a primary research program designed to
understand the financial needs and service requirements of
the small business market. The Small Business National
Research program is an in-depth analysis of small business
demand for financial products and services. The program
will help the financial services industry design the right
products, service structure and channels around the needs of
key small business segments.
Participation
in the Small Business National Research study requires an
annual fee and nominal workshop fee. Workshops will be held
in conjunction with the SPSG workshops (currently Oak Brook on
October 16th and Boston on October 29th). For more information or
pricing please contact us at
comments@raddon.com.
Hotel
Accommodations
If you need overnight accommodations, please call the hotel
directly and reference the Raddon Financial Group room block.
The Institute of Certified
BankersTM (ICB) is dedicated
to promoting the highest
standards of performance
and ethics within the financial
services industry. The Strategic Planning Study Group Workshop has been approved for
9 Certified Financial Marketing Professional (CFMP) credits.
