Cross-Period querying
You can now use information from other time periods along side (and in conjunction with) current period information.

Advanced Merge/Purge
You can now combine and exclude multiple sets of records from each other in one easy-to-use function.

Campaign Targeting Enhancements
- Campaign report can now show responses of multiple service classes and product codes (not just those targeted.)
- Campaign report now shows return-on-investment and profit/loss calculations.

New MCIF Reports
- Service Mix Report, showing most profitable product combinations.
- Deposit and Loan Management Reports, showing key deposit/loan portfolio management information.
- Account Opening Report, showing information on accounts opened in selected time periods, by product or service class.

Solution-Based Reporting
RFG has redesigned, simplified and organized reporting function for solution-based reporting. Reports are grouped by function, no longer by data level. User-defined and Cross-tab reports are easily accessible, each on their own tree. Output functions are now available from both Reports and Print Preview windows.

Segment-Specific Reporting
You can now segment your reports based on any RFG or user-defined segment, such as branches, profit groups, consumer groups, age, and many more.

Enhancements:
- Trending Report - you can now trend on a saved set or your query results.
- Maturity Report - you can now report on product code level as well as service class.

New report outputs
In addition to many other formats, iNTEGRATOR can now export to rich text format (RTF), web page (HTML), and native Excel workbook (XLS).

New report 'Send To' feature
iNTEGRATOR can now send reports directly to your default e-mail client (MAPI compliant), to Microsoft© Word and Excel in enhanced graphical format, and to your default web browser.

iNTEGRATOR Web
This is an exciting new web-browser-based tool designed to provide front-line personnel with a quick member lookup facility. Member lookup profiles contain important information for marketing such as RFG's new Next Best Service, consumer segments, balances, profitability, detailed account information and more. An employee blockout feature protects employee data from being viewed.

E-mail Reports
iNTEGRATOR can now send reports automatically to your E-mail client. You benefit by using e-mail software with which you're most comfortable. You can use your own defined address book (and all other available e-mail features) to send your reports.

RFG's 'Next Best Service'
This is a new feature that combines 'next most likely' methodology with sophisticated logic to show you the smartest products for your institution to market. You can even custom-tailor the methodology emphasis to reflect your institution's priorities. Best of all, Next Best Service is available not only to the MCIF operator but to front-line personnel via iNTEGRATOR Web.

Consumer Segmentation
This is RFG's unique consumer segmentation based on a combination of MCIF and demographic data. This segmentation is now inherent to iNTEGRATOR, combined with a user-friendly, simplified update process for importing demographic data. Consumer Segmentation is one of the keys to the new Next Best methodology.

Enhanced Mapping
It's now easier than ever to map data to and from the latest versions of Microsoft© MapPoint. You can even include non-members with the optional iNTEGRATOR List module.

iNTEGRATOR Matrix
iNTEGRATOR Matrix is an optional matrix mail module. With this program you can:
- Design coordinated and timed marketing campaigns;
- Track and gauge responses of campaigns and control groups;
- Perform actions based on responses;
- Calculate and report on response and retention rates, as well as campaign costs and profit/loss.

The iNTEGRATOR Matrix data and interface is completely integrated with the rest of iNTEGRATOR. Matrix data is available in iNTEGRATOR for querying, browsing, and reporting.

Activity Data - iNTEGRATOR now includes household and account level activity data. This data is available for querying, browsing, and reporting, and provides increased accuracy in your profitability calculations.

User-defined fields - Now you can define and populate your own fields on each data level without having to import data. User-defined fields carry over from period to period, and act as all other fields in iNTEGRATOR, suitable for querying, browsing, and reporting.

Queryable Saved Sets - Now you can query on your saved sets just as you would use any other field for querying and reporting. Just drag-and-drop a saved set into Query Builder, and if desired, combine with other fields for your query.

iNTEGRATOR Console - RFG has replaced the main menu in previous version with iNTEGRATOR Console, a tree-driven menu program with many new functions.

Web Checkup - Now you can check automatically for new versions of iNTEGRATOR. Web checkup will automatically download and update iNTEGRATOR if a newer version is available.

Enhanced iNTEGRATOR List Import - You can now improve your list import hit rates if you have Tax ID or SS# as part of your list file.

Speed Improvements - iNTEGRATOR starts up much faster now, because the working sessions are now only built when necessary.