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Transition
Increase Debit Card Usage Tactic

OBJECTIVE: Decrease checking account expense by moving transactions into more efficient delivery channels such as Point-Of-Sales debit cards.  

This tactic can be used to find account holders who are not using their debit card at all (or perhaps were never issued one), or are under-using it. Debit_MonthlyAvg shows the annualized monthly average transaction count.  This query will find all checking accounts that have no debit card usage and the age of the account holder is at least 18 but not older than 50:

 No debit card for 18 to 50 year olds

In this example, 998 accounts in 945 households were found.

If you automatically issue a debit card to all checking account holders, you might wish to find all debit card holders who use their debit card occasionally, or not at all:

 Find little or no debit card use

IDEAS:  

  • Offer incentives for debit card use of at least 5 transactions per month.

  • Offer usage incentives AND reward the debit card holder for using Swipe & Sign authorization.  This will increase Debit Card Interchange income.

  • If your institution does not offer debit cards to all new checking accounts, reconsider.  The industry average loss rate is very low at 1/2 of 1%. 

  • Fee for swipe & PIN (.50 per trans) but not charge for Swipe & Sign.

CAVEATS: Issuing to dormant accounts may not be a good idea since a debit card in and of itself does not typically increase account activity... so why incur the expense involved in preparing and mailing a debit card? 

Check NSF counts.  You may not wish to issue a debit card to a high NSF household since it may lead to an increased number of overdrafts. 

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