Roswell (Ross) M. Curtis, President

In addition to serving as President of RFG, Ross Curtis is also Executive Vice President of RFG's parent company, Open Solutions Inc, a worldwide provider of integrated enabling technologies for financial service companies.

Ross joined Open Solutions from GXS, where he was Senior Vice President of Global Sales, a member of the management committee and responsible for a 200-person global sales force. Prior to GXS, Ross served as Executive Vice President for Worldwide Sales at BearingPoint (formerly KPMG Consulting), a position he held since February 2000. Prior to that position, Ross was Global Managing Partner in charge of business development at KPMG Consulting from 1997 until February 2000. He joined KPMG Consulting in June 1996 as Director, Business Development, and was elected Partner in 1997. From 1993 to 1996, Ross served as Vice President of Worldwide Field Sales Operations for Mergent International, a company providing security software for PCs. Prior to this, he spent three years working for Oracle holding the positions of Group Director for Strategic Alliances, Group Sales Director for the utility vertical, and Regional Sales Manager. From 1983 to 1988, Ross worked for Applied Data Research (ADR) progressing from Account Manager to Area Sales Vice President. Ross holds a Bachelor of Arts degree from Franklin & Marshall College. TOP

Bob Dye, General Manager and Chief Operating Officer

Before joining RFG in 2004, Bob was a Senior Vice President with Bank One and a Senior Vice President with The First National Bank of Chicago. While with Bank One, Bob managed their top performing Retail Group in the nation - as measured by overall peer group performance over a 3 year period. Prior to Bank One and First Chicago, Bob managed all aspects of Retail Banking for Gary-Wheaton Corporation -- a highly successful bank holding company based in the western suburbs of Chicago. Before Gary-Wheaton, Bob was a Senior Vice President for Financial Shares Corp - a marketing, communications and sales training consulting firm with financial institution clients located throughout the United States. Prior to Financial Shares, Bob worked in all departments of a community bank in his hometown of Quincy, Illinois.

As Chief Operations Officer for RFG, Bob works with all Product Development and Software Development initiatives, as well as the RFG Client Services Group and the Production Group. Bob is also responsible for the Planning, Accounting, Information Technology, and Human Resources functions within RFG.

Bob has an MBA from the University of Chicago, and a BA in Economics from Wheaton College in Wheaton, Illinois. He has been the Retail Banking Section Leader and an Instructor at the Graduate School of Banking in Madison, Wisconsin since 1981. Bob has been a top rated instructor at 13 Banking Schools, and a top rated speaker at more than 300 banking conferences in 35 states -- frequently speaking on retail banking, marketing, sales and sales-management related topics.  TOP

Bill Handel, Vice President, Product Development

Bill Handel graduated from Kenyon College in 1980 with a degree in Economics. He has worked in the financial services industry since that time, primarily as a consultant in the area of Product Development and Management. Since joining the Raddon Financial Group in 1990, he has developed several unique programs to assist financial institutions in the management of their product lines. His knowledge of the financial needs of consumers and businesses, combined with an understanding of how profitability is achieved in the financial services industry, has allowed the development of innovative product development initiatives. He has written several books for the financial services industry in the area of product pricing and product development. TOP

Curt Johnson, Vice President, Software Development

Curt Johnson joined Raddon Financial Group in July of 1989. Since 1992, Curt has managed all software development projects, including development of RFG's data processing system for the CEO Strategies Programs, a system which now processes over 25 million accounts each quarter. More recently, Curt has managed the development of the iNTEGRATOR MCIF System. TOP

Bob O'Meara, Vice President, Director of Research

Bob O'Meara has been the Director of Research at the Raddon Financial Group since 1983. Bob is in charge of the Strategic Planning Study Group, group survey programs and all custom research projects. Bob has been monitoring changes in consumer attitudes and financial services behavior for over 18 years. He has been a frequent speaker at financial industry trade association conferences.  Prior to joining the firm, Bob worked in market research at a $7 billion Chicago financial institution.  Bob has his MBA degree from DePaul University.  TOP

Dirk Pollock, Vice President Corporate Services, CISM

Dirk Pollock joined RFG in May of 1999 as the Manager of Information Systems. Dirk came to RFG with fifteen years of experience in information technology from the manufacturing and health care industries. In addition to managing the Information Systems at RFG, Dirk is in charge of the workshop preparation and physical book production and delivery for all RFG presentations. Dirk holds a Bachelor of Science degree in Management from National Louis University.  TOP

Sharon K. Karklins, Manager of Human Resources

A 20-year veteran of Human Resources Management, Sharon began her career in the retail industry with a national chain in Arlington, Texas.  During her career, Sharon has also worked in the services and the manufacturing industries and has managed and developed both large and small Human Resources offices.  She joined RFG in June of 2001 to head and develop our office.  Having lived in Great Britain, Iceland and Okinawa and having traveled to many other overseas countries, she has a good understanding and a strong sensitivity to diversity and other cultures.  Sharon also serves on the Human Resources advisory team for a 500-employee inter-denominational church in the Chicago area. TOP

Dan Lotspeich joined RFG in April of 1996. Since August of 2000, he has managed the day-to-day production functions for RFG's CEO Strategies Group and Group Survey programs, which includes the oversight of the Client Manager and Marketing Research Analyst teams, respectively. 

Dan received his Bachelors Degree in Marketing from Miami University (OH).  TOP

Fabio Biasella, VP and Managing Director of Strategic Advisory Services

Fabio joined RFG in March of 2002 with fourteen years of experience in the retail financial services industry. As a Private Banker and Trust Banker with various financial institutions including US Bank and Wells Fargo, Fabio developed strategic initiatives to establish and manage new retail banking offices, and market financial products and services to existing client segments.

As the manager of the Strategic Advisor Team, Fabio leverages his strong marketing background, expertise in retail banking, and leadership skills to assist all RFG Strategic Advisors with the development of solutions- both strategic and tactical- that maximize value to our clients.

Fabio earned his Certified Financial Planner designation in 1996 and was an active Registered Investment Representative and licensed insurance agent with several financial institutions. In this role, he helped to establish alternative investment sales platforms and developed a training program to assist candidates in completing their NASD examinations.

Fabio earned his BS in Finance with high honors from the University of Illinois at Champaign/Urbana and his MBA from Marquette University. He has recently presented at not only RFG's quarterly CEO Strategies workshops but also at other national conferences including the Certegy E-Banking Conference and Credit Union Direct Lending (CUDL) national conference in 2004.  TOP

Carl A. Campione, Strategic Advisor

Carl Campione joined Raddon Financial Group as a Strategic Advisor in 2007. His career in financial services spans more than 20 years in retail and business banking, insurance, and marketing information and database management. Carl has held positions in product management, segment development, retail markets management, and marketing services. He was director of marketing for a five-bank holding company in Indiana and a 25-branch bank in metropolitan Chicago. Recently he was a senior financial services industry consultant with the Teradata division of NCR Corp.

He is a graduate of Loyola University of Chicago in Communications and has a master's degree from Northwestern University in the same discipline.  TOP

Larry Franzen, Program Director

Larry Franzen is the Programs Director for the Raddon Financial Group (RFG). With over 25 years experience in marketing and market research, Larry helps institutions analyze profitability, refine product design, and improve the marketing results and the financial success of the organization.

Prior to joining RFG, Larry spent ten years with a $10 billion financial services firm. Larry was responsible for the organization's marketing research efforts, as well as a broad range of performance management and decision support functions, including branch site analysis, customer satisfaction, direct marketing support, sales tracking, and customer relationship management.

Larry regularly facilitates institution management planning sessions and speaks at industry conferences and educational forums. Larry is a member of the American Marketing Association, the American Society for Training & Development, and American Mensa Ltd.  TOP

Kristin Gustafson, Strategic Advisor

Kristin Gustafson joined Raddon Financial in 2004 as a Strategic Advisor.

A devoted supporter of the Credit Union Industry, Kristin has spent her 17-year career either working in credit unions or developing the skills to better assist their growth. Kristin's diverse experience includes managing the daily operations of a $100 million not-for-profit credit union (NuMark) to providing marketing analysis for a large retail bank (Bank One).

Kristin has completed CUNA Management School and has received numerous CUNA Marketing Council "Diamond" Awards and CUES "Golden Mirror" Awards. She holds a Bachelor of Science from Eastern Illinois University and an MBA from Lewis University.

Bill Jordan, Strategic Advisor

Bill joined RFG in September 2003. Previously, he honed his skills as a strategic business advisor by working for several commercial banks in the Chicago area. During his tenure in banking, Bill performed various functions in working with small business/commercial banking customers. These functions included credit underwriting, relationship management, business development, managing a commercial banking division, and serving as the business advisor for the bank's clients. Bill continues to serve on various advisory boards of directors for not-for-profit corporations and a for-profit distribution company in the Chicago area.

Here at RFG, Bill's job is to help partner clients develop strategies and tactics to achieve maximum institutional growth and profitability.

Bill earned his B.B.A. in Finance from Iowa State University and his M.B.A from DePaul University with an emphasis in Economics. TOP

Katy Koenig, Ph. D, Senior Research Analyst

Katy joined RFG in May 2001 from BAI, a banking organization where she was the Director of Survey Programs. She is an organizational psychologist with over 20 years of experience in institutionally sponsored and syndicated financial service research, focusing on retail and small business sectors as well as online banking research.

She holds a B. S. from the University of Colorado and a Ph. D. from Illinois Institute of Technology.  TOP

Dan McGowan, Marketing Director

Dan joined RFG in January of 1999. Dan works with the Sales and Marketing Team to promote the products and services offered by RFG. Dan is also responsible for corporate communications, trade organization relationships and website content development. Prior to joining RFG, Dan worked in the Corporate and Personal Trust Department of a middle market bank in Chicago and more recently, as a Marketing Analyst with Bank One, where he was responsible for retail marketing and analysis for the Illinois region. Dan holds B.A. degree in Marketing from Alma College. TOP

Paul Leavell, Strategic Advisor

In 2006, Paul Leavell came to RFG as a Strategic Advisor bringing with him more than nine years of financial-services experience. Immediately prior to joining RFG, he served as the Retail Reporting Manager for Colonial Bank. As the bank's MCIF business owner, he was responsible for board reporting and portfolio, marketing, and sales analysis.

Paul holds a BA from Ambassador University and an MBA from Queens University of Charlotte. TOP

Marcus Rothaar, Production Manager

Marcus Rothaar joined RFG in July of 1998. In his role as Production Manager, Marcus oversees the Client Manager, Market Research Analyst, and Administration teams in the day-to-day production functions for RFG's CEO Strategies Program and Group Survey programs.

Marcus holds a Bachelor of Science degree in Finance from Valparaiso University.

Bob Shibla, Strategic Advisor

Bob Shibla joined RFG in 2000 after working as a marketing director within the banking industry. Originally, Bob served as a Relationship Manager for iNTEGRATOR partners. At the beginning of 2003, Bob assumed his current role as a Strategic Advisor. In this capacity, Bob helps RFG Partners integrate all RFG programs and products and develop strategies and tactics to achieve optimal growth and profitability. Bob also presents CEO Strategies and Survey research for financial institutions' management teams, and he leads group presentations that demonstrate the advanced functionality and concepts of the RFG iNTEGRATOR System.

Bob holds a BS degree in Marketing and Management from St. Xavier University in Chicago.  TOP

Tim Spenny, Strategic Advisor

Tim Spenny joined RFG in 2002 after working as an Institutional Account Manager within the banking industry. Originally, Tim served as a Relationship Manager for iNTEGRATOR partners. In 2004, Tim assumed his current role as a Strategic Advisor. In this capacity, Tim helps RFG Partners integrate all RFG programs and products and develop strategies and tactics to achieve optimal growth and profitability. Tim also presents CEO Strategies Group and Survey research for financial institutions' management teams, and he leads group presentations that demonstrate the advanced functionality and concepts of RFG's iNTEGRATOR System.

Tim holds a BS degree in Finance from Illinois State University in Normal, IL. and was an active Registered Investment Representative and licensed insurance agent.  TOP

Jan Trifts, Program Director

Jan Trifts joined Raddon Financial Group (RFG) in December of 2001 bringing over 17 years of financial experience in database marketing.

Prior to joining RFG, Jan spent 10 years with The John H. Harland Company as the Director of Support Services and was responsible for managing the Customer Support, Interface Programming, Account Management and Training departments.  Prior to Harland, Jan worked with some of the southeast's largest banks, including SunTrust Bank, Barnett Banks of Florida (now Bank of America) and South Carolina National Bank (now Wachovia).

Jan holds a Bachelor of Commerce degree in Marketing from Dalhousie University in Halifax, Nova Scotia and an M.B.A. in Finance, Economics and Management Science from the University of Florida.

Andrew Vahrenkamp, Strategic Advisor

A native of Nashville, Tennessee, Andrew Vahrenkamp joined RFG in 2002 following several years in direct marketing research and analysis for commercial banks in Richmond, Charlotte, and Atlanta. At RFG, Andrew has supported and trained clients in using the iNTEGRATOR software product to improve their marketing capabilities.

As a Strategic Advisor, Andrew assists Client Partners in using and understanding RFG programs and research and to develop strategies and tactics to maximize institution growth and profitability. Along with these duties, Andrew conducts credit union management and board sessions and leads group presentations demonstrating advanced functionality and concepts of the RFG iNTEGRATOR System.

Andrew holds an M.B.A. from the McDonough School of Business at Georgetown University with a concentration on marketing and a B.A. from Emory University in Atlanta.